General terms & conditions

All business is conducted and undertaken pursuant to Norfolkline's General Terms & Conditions, as deposited with the District Court of the Hague.

The General Terms & Conditions are available free of charge upon request in writing to Norfolkline and are also available for inspection at any Norfolkline office and to review here.

The above-mentioned General Terms & Conditions replace all previous General Terms & Conditions.

Before confirming or placing any booking and/or before the commencement of carriage, you and any others included in your booking should consult and familiarise yourselves with these Norfolkline General Terms & Conditions.

Any passenger or party entering into an agreement with Norfolkline shall be deemed to have received, read and accepted these General Terms and Conditions.

Review our general terms & conditions

Carriage of firearms

Norfolkline Irish Sea Ferries are required by law, and are committed to taking appropriate counter terrorism measures to safeguard the security and protection of passengers, staff, vessels and port facilities. As such a "Carriage of Firearms" policy has been put in place for our Irish Sea routes.

Download our carriage of firearms policy